Privacy Policy

This Privacy Policy explains how SATNETRA Teknoloji A.Ş. ("SATNETRA," "we," "us," or "our") collects, uses, discloses, and safeguards information when you visit satnetra.com.tr (the "Website"). It applies to this public website only. Use of SATNETRA products and services by customers is governed by separate contractual agreements entered into directly with those customers.

We collect information in the following ways:

• Information you provide directly — such as your name, work email, company, phone number, and message content when you submit the contact form or otherwise communicate with us.
• Automatically collected information — such as IP address, browser type, device information, referring pages, and pages visited, collected through standard web server logs and analytics tools.
• Cookies and similar technologies — used to remember preferences (such as theme) and to understand aggregate usage of the Website. See Section 8 below.

We use the information described above to:

• Respond to inquiries submitted through the contact form;
• Provide information about SATNETRA products, solutions, and updates upon request;
• Operate, maintain, and improve the Website's performance and security;
• Detect, investigate, and prevent fraudulent or unauthorized activity; and
• Comply with applicable legal obligations.

Where the Turkish Personal Data Protection Law No. 6698 ("KVKK") or the EU General Data Protection Regulation ("GDPR") applies, we process personal data on the basis of: your explicit consent (where required), the necessity of processing to respond to your request, our legitimate interest in operating and securing the Website, and compliance with legal obligations.

We do not sell personal information. We may share information with service providers who perform functions on our behalf (such as email delivery, hosting, and analytics), each bound by contractual confidentiality and data protection obligations; with professional advisors where necessary; and where required by law, regulation, or valid legal process.

We retain contact form submissions and related correspondence for as long as necessary to respond to your inquiry and for a reasonable period afterward for record-keeping purposes, unless a longer retention period is required by law. Aggregated or anonymized analytics data may be retained longer.

We maintain technical and organizational measures designed to protect information submitted through the Website against unauthorized access, alteration, disclosure, or destruction, consistent with the security practices we advocate for in our own products.

The Website uses a limited set of cookies necessary for core functionality (such as remembering your language and theme preference) and, where enabled, privacy-conscious analytics cookies to understand aggregate traffic patterns. You can control or disable cookies through your browser settings; disabling certain cookies may affect Website functionality.

Depending on the location of our service providers, information may be processed outside your country of residence. Where such transfers occur, we require appropriate safeguards consistent with KVKK and GDPR requirements.

Subject to applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your personal data, and to object to or restrict certain processing. Under KVKK Article 11 and GDPR Articles 15–22, you may exercise these rights by contacting us using the details in Section 12 below.

The Website is intended for business audiences and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time; material changes will be reflected by updating the effective date above. For questions about this policy or to exercise your data protection rights, contact us at info@satnetra.com.tr or Maslak Mahallesi, Büyükdere Caddesi No: 255, Sarıyer, İstanbul 34485, Türkiye.